Millions of AT&T customers impacted by two major data breaches in 2024 are eligible for compensation through a $177 million settlement. Depending on the breach and losses suffered, payouts could reach up to $7,500 per person.
With the claim deadline set for November 18, 2025, and a final approval hearing on December 3, 2025, customers must act quickly to ensure they don’t miss their chance to claim.
Background of the AT&T Settlement
In March 2024, AT&T reported the exposure of 73 million customer records, including sensitive data such as names, birthdates, and Social Security numbers. Later, in July 2024, a second breach exposed call and text records of nearly all AT&T users.
After lawsuits were filed and consolidated into a nationwide class action, AT&T agreed to a $177 million settlement:
- $149 million allocated to the March breach class.
- $28 million allocated to the July breach class.
The settlement compensates affected individuals for documented financial losses or through tiered cash payments.
Eligibility for the $7,500 Settlement
Eligibility depends on whether your information was compromised in one or both breaches.
- First Breach (March 2024): Customers with Social Security numbers or personal data exposed. Eligible for up to $5,000 in documented losses.
- Second Breach (July 2024): Customers with call/text records exposed. Eligible for up to $2,500 in documented losses.
- Both Breaches: Customers impacted by both incidents may claim a combined maximum of $7,500, with separate proof required for each breach.
Losses that qualify include identity theft, fraud, credit monitoring costs, and other expenses directly linked to the breaches.
Settlement Payment Options
| Payment Type | Maximum Amount | Eligibility Details |
|---|---|---|
| Documented Loss (Breach 1) | Up to $5,000 | Losses from 2019 onward tied to first breach |
| Documented Loss (Breach 2) | Up to $2,500 | Losses after April 14, 2024, tied to second breach |
| Tier 1 Cash Payment (Breach 1) | Higher payout | Customers whose Social Security numbers were exposed |
| Tier 2 Cash Payment (Breach 1) | Lower payout | Customers affected without SSN exposure |
| Combined Payment | Up to $7,500 | For customers in both breaches, with separate documentation |
The tiered payment system benefits those unable to prove losses but ensures higher payouts for more severe data exposure cases.
Step-by-Step Claim Process
- Notification – Eligible customers receive an email from attsettlement@e.emailksa.com, including their Class Member ID.
- Collect Documentation – Gather proof of losses: fraud alerts, identity theft reports, receipts for credit monitoring, or financial records.
- File a Claim – Submit online via the settlement website or by mail. You’ll need your Class Member ID, account number, or full name.
- Deadline – All claims must be filed by November 18, 2025.
- Approval & Payment – After the December 3, 2025 final court hearing, the administrator will review and approve claims. Payments may take additional months if appeals are filed.
Important Deadlines & Contacts
| Item | Details |
|---|---|
| Claim Submission Deadline | November 18, 2025 |
| Exclusion/Objection Deadline | October 17, 2025 |
| Final Court Approval Hearing | December 3, 2025 |
| Settlement Administrator Contact | (833) 890-4930 |
| Email Notification Domain | attsettlement@e.emailksa.com |
Key Considerations
- Filing a claim means waiving your right to sue AT&T separately for the breaches.
- Customers wishing to exclude themselves must submit requests by October 17, 2025.
- Estate planning and financial advisors suggest keeping detailed records to maximize eligibility.
The AT&T $177 million settlement is one of the largest data breach payouts in U.S. history. With compensation of up to $7,500 per customer, this is a critical opportunity for those impacted.
By submitting claims before November 18, 2025, customers can secure rightful compensation while also taking steps to protect their personal information in the future.
FAQs
What’s the maximum payout for affected customers?
Customers affected by both breaches can receive up to $7,500 if they provide sufficient documentation of losses.
Do I need to submit proof of financial harm?
Yes, for maximum payouts. However, tiered cash payments are available if you cannot prove specific losses.
When will payments be made?
Payments are expected after December 3, 2025, following court approval, though delays may occur if appeals are filed.